[search] - [shipping] - [contact us] - [privacy/returns] updated 11.06.09 |
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Circle City Swimwear Online Privacy Policy, Returns, Terms of Use, etc and Trademarks, Copyrights Privacy Policy: The following policy statement will attempt to explain how Circle City Swim and Sportswear, Inc. (CCSS) and CircleCitySwimwear.com (CCSW) protects the privacy of information transmitted over the Internet from its website visitors. Generally, we only obtain specific and individualized data about you when such information is supplied online voluntarily - i.e., when you send e-mail to or purchase goods from us. We then use this information for the purpose of fulfilling your requests. However, we may gather generic online information automatically, solely to help us determine the success and usefulness of our website... or lack thereof. This generic information does not reveal in any way your identity (name, home or email address) - it may include, but not exclusively: your operating system or browser type, what pages you visited while on our site, how much time you spend on various pages of the site, your domain name types (.com, .org, etc.), and from what web site you were referred from. If we use this information at all, it is only to determine customer service needs. In the future, we may increase our technical abilities (or, more specifically, decrease our technical ineptitude) for gathering data about you in order to enhance the services offered to our customers. This privacy policy may be periodically updated to reflect any such changes to our practices (or just when I need to look particularly busy at my desk... like now). This website employs "cookies". Mmmmm.. cookies.... "Cookies" are small segments of text that are transmitted to your web browser and stores information on your hard drive. This information is later transmitted back to our server upon a later visit to this site. Cookies allow servers to recall previous transactions to avoid repetition in data gathering (your email, address, etc. but NOT things like credit card info). For your protection, this information is only stored on our secure server, and cannot be intercepted and decoded by a third party. You can configure your browser to notify you when it receives a cookie. You also have the right to accept or deny the cookie all together. But really, who doesn't like cookies? Unless they're the box of ThinMints©®™ that have been lurking in the back of the freezer for two years. Those are just gross. We got rid of ours at a party last year... We promise not to sell, trade, barter, give away or publicly publish (say that 5 times really fast) any information obtained about you to anyone outside of CCSS unless: 1- Explicitly authorized by you (unlikely); 2- we are legally required by state or federal law (not without a fight); 3- such disclosure is required to protect the safety of employees, customers, or property of CCSS (sometimes necessary when the stalkers come a knocking... 'cause we're so popular. And good looking. And humble); 4- In the event of a real zombie attack, all bets are off, and quite frankly, I'll give them anything they want - but they are mindless zombies, and probably won't know what to do with such information. In every instance, when we wish to contact customers, respond to messages, confirm purchases, or transmit information requested by a visitor, we will use e-mail. I don't like using the phone and, quite frankly, have a lousy phone voice. Also, by ordering from us, you agree to receive periodic emails from us, mostly containing any new products, our "Hot Buys" or any specials we are running. If at any time you receive an e-mail you do not want from CCSW, you can request that we not send further e-mail by clicking "unsubscribe" at the bottom of the email or by emailing us at webmaster@circlecityswimwear.com with "OPT-OUT" as the subject - but then you might miss out on our wonderful and money-saving specials, so do so with absolute knowledge you'll probably never, ever receive another e-mail from us. CCSW and it's online purchasing partner(s) have security measures in place for protecting the valuable data conveyed during your time with us. We employ SSL (secure socket layers or some such tech jargon) encrypted servers to transmit your sensitive information on our ordering page (look for the little locked padlock in the corner of your browser window). CCSW's employees, partners and subcontractors are required to protect the privacy of such data with their lives. We want you to feel confident that your privacy will be protected when you access your account or purchase goods from us. We must, though, deny any responsibility for the privacy protections or content offered by outside sites to which our website may contain links to. Because we desire accuracy in the information we obtain and use about our customers, we will attempt to verify our data and certainly ask our customers to notify us of any inaccuracies of which they may become aware through their online account data and bills. Copyright Information All content included on this site, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of CCSW or its content suppliers and protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement, assembly and/or blatant plagerization) of all content on this site is mostly the exclusive property of CCSW and may be protected by U.S. and international copyright laws. All software used on this site is the property of CCSW or its software suppliers. The content and software on this site may be used as a shopping, selling, and e-card resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this site is strictly prohibited. But we all know that by just saying this, doesn't mean it won't (or doesn't) happen, so we're fully prepared to instruct our lawyers to fire off cease and desist letters at our discretion. CCSW maintains this Site for your personal entertainment, information, education, and possibly purchasing. Please feel free to browse the Site. You may download material displayed on the Site for noncommercial, personal use only provided you also retain all copyright and other proprietary notices contained on the materials. You may not, however, distribute, modify, transmit, reuse, repost, or use the content of the Site for public or commercial purposes, including the text, images, audio, and video without my written permission. Trademark Information The trademarks, logos, and service marks (collectively the "Trademarks") displayed on the Site are registered and unregistered Trademarks of CCSS and others. Nothing contained on the Site should be construed as granting, by implication or otherwise, any license or right to use any Trademark displayed on the Site without the written permission of CCSW or such third party that may own the Trademarks displayed on the Site. Your use of the Trademarks displayed on the Site, or any other content on the Site, except as provided in these Terms and Conditions, is strictly prohibited. You are also advised that CCSW will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution, sending nasty letters from our lawyers and even personal visits from our 'friends'. Returns, Credit/Debit card policies, Terms and Conditions, other stuff I add at random. Returns: Our online store's policies differ from our physical store. Please read carefully. Before use, please examine your merchandise carefully for any shipping inaccuracies or manufacturing defects. Returns must be made within 15 days from the date on your invoice/packing list or it will not be accepted. All returns must be in unused condition and its original packaging must be included and undamaged. This will give you ample time to try it on and decide if you
like it. In fact, let's break it down: I ship an item on
the first (let's call it a Monday). That date will be the one on
your invoice/packing list. We usually ship USPS Priority Mail or
UPS 3-day ground. You should receive your items on or before the
4th (Thursday in our fictional example). That will give you all
full week to try it on a few times, take a gander of yourself in a
mirror, ask a significant other how it looks, etc., before I would
suggest the last day is you
would be able to get it back in the mail (Thursday the 11th) in order
for
us to receive it within the 15 day period. We do not ask you to
jump through the "return merchandise authorization" (RMA) hoops, or
even email or call us before you return something (although it would be
nice if you did). Our fictional example is dependant on you
sending it back the same way we shipped it to you, via USPS Priority
Mail or 3-day UPS Ground. Any deviation of the above protocol will result in your item re-shipped to you. Shipping fees are not refundable. CLEARANCE AND CUSTOM ITEMS MAY NOT BE RETURNED OR EXCHANGED. NO EXCEPTIONS. All
returns are subject to approval before refunds or
exchanges will be made. All returns are the responsibility of the
customer; therefore, please send your
package via a prepaid, traceable
and insured method to help guarantee a safe, documented delivery
to: Circle City Swimwear Please allow 3 weeks for your exchanged item(s) to be shipped to you. Per our credit card processor, please allow two billing cycles for a credit to appear on your credit card statement for item(s) returned. Any credits issued will be processed in the same manner in which the purchase was made (i.e., a purchase that was put on a credit card will be credited to that same card number). We WILL NOT honor online prices in-store. With such a razor-thin profit margin on many products, the dollar or less savings online reflects the lower overhead costs in running the online store. The stellar personal service and warm fuzzy feeling you get by purchasing items in our physical store surely outweighs the few bucks saved online. Use of Credit and Debit Cards: We utilize industry standard encryption regarding your personal information, including credit and debit card numbers, in partnership with VeriSign and their parent company PayPal. Fraudulent use of credit/debit cards will be reported and prosecuted to the fullest extend of the law. We will never email you asking for your personal or credit/debit card information. See the definition of phishing (external site). Speaking of credit and debit cards, we have in place a
system
that will not charge your card until we ship your order. There
will be a 'hold' on the amount, reducing your available credit,
but not actually charging for the money until we ship. This
allows us to adjust the amount in the case of out-of-stock items,
shipping adjustments, pirate attacks, etc. If in the unlikely situation we cannot fulfill your
order to your satisfaction, our crack team of internet commerce
specialists
(i.e., Me) will void the transaction. Terms and Conditions: 4a. Speaking of images, we cannot be
held responsible for color
differences between what you see online on your monitor and what the
product actually looks like In Real Life (IRL). With the
literally
hundreds of different monitors at one's disposal, the different
lighting available when I take the picture, or the quality of images I
borrow from our vendors, any images used on the site are most likely of
poor quality
and the color could be off by several shades. One manufacturer's
"kumquat" could be another's "sunny orange", which might be your "plain
orange".
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6935 Lake Plaza Dr., B6 |