[search] - [shipping] - [contact us] - [privacy/returns] updated 04.25.11
New items:
|
[search] - [shipping] - [contact us] - [privacy/returns] updated 04.25.11 |
New items:
|
|
||||||||
|
Circle
City Swimwear Online Privacy Policy
Returns, Terms of Use, etc and Trademarks, Copyrights and Email Usage Privacy Policy: The following policy statement will attempt to explain how Circle City Swim and Sportswear, Inc. (CCSS) and CircleCitySwimwear.com (CCSW) protects the privacy of information transmitted over the Internet from its website visitors. Generally, we only obtain specific and individualized data about you when such information is supplied online voluntarily - i.e., when you send e-mail to or purchase goods from us. We then use this information for the purpose of fulfilling your requests. However, we may gather generic online information automatically, solely to help us determine the success and usefulness of our website... or lack thereof. This generic information does not reveal in any way your identity (name, home or email address) - it may include, but not exclusively: your operating system or browser type, what pages you visited while on our site, how much time you spend on various pages of the site, your domain name types (.com, .org, etc.), and from what web site you were referred from. If we use this information at all, it is only to determine customer service needs. In the future, we may increase our technical abilities (or, more specifically, decrease our technical ineptitude) for gathering data about you in order to enhance the services offered to our customers. This privacy policy may be periodically updated to reflect any such changes to our practices (or just when I need to look particularly busy at my desk... like now). This website employs "cookies". Mmmmm.. cookies.... "Cookies" are small segments of text that are transmitted to your web browser and stores information on your hard drive. This information is later transmitted back to our server upon a later visit to this site. Cookies allow servers to recall previous transactions to avoid repetition in data gathering (your email, address, etc. but NOT things like credit card info). For your protection, this information is only stored on our secure server, and cannot be intercepted and decoded by a third party. You can configure your browser to notify you when it receives a cookie. You also have the right to accept or deny the cookie all together. But really, who doesn't like cookies? Unless they're the box of ThinMints©®™ that have been lurking in the back of the freezer for two years. Those are just gross. We got rid of our 2-year old box at a party last year... We promise not to sell, trade, barter, give away or publicly publish (say that 5 times really fast) any information obtained about you to anyone outside of CCSS unless: 1- Explicitly authorized by you (unlikely); 2- we are legally required by state or federal law (not without a fight); 3- such disclosure is required to protect the safety of employees, customers, or property of CCSS (sometimes necessary when the stalkers come a knocking... 'cause we're so popular. And good looking. And humble); 4- In the event of a real zombie attack, all bets are off, and quite frankly, I'll give them anything they want - but they are mindless zombies, and probably won't know what to do with such information. In every instance, when we wish to contact customers, respond to messages, confirm purchases, or transmit information requested by a visitor, we will use e-mail. I don't like using the phone and, quite frankly, have a lousy phone voice. By creating an account and/or ordering from us, you agree to receive quadannual emails from us (that's 4 PER YEAR, if I'm lucky), mostly containing any new products or any specials we are running. If at any time you receive an e-mail you do not want from CCSW, you can request that we not send further e-mail by clicking the "unsubscribe" link in the email - but then you will miss out on our wonderful and money-saving specials, so do so with absolute knowledge you'll probably never, ever receive another e-mail from us. If you do choose to opt-out of receiving our email, I will reserve the right to cancel your account. This will include email bounces, unsubscribing from our email list, or by being the ultimate d-bag and lazily clicking our emails as "SPAM" in your email program. I hate you people. CCSW and it's online purchasing partner(s) have security measures in place for protecting the valuable data conveyed during your time with us. We employ SSL (secure socket layers or some such tech jargon) encrypted servers to transmit your sensitive information on our ordering page (look for the little locked padlock in the corner of your browser window). CCSW's employees, partners and subcontractors are required to protect the privacy of such data with their lives. We want you to feel confident that your privacy will be protected when you access your account or purchase goods from us. We must, though, deny any responsibility for the privacy protections or content offered by outside sites to which our website may contain links to. Because we desire accuracy in the information we obtain and use about our customers, we will attempt to verify our data and certainly ask our customers to notify us of any inaccuracies of which they may become aware through their online account data and bills. Copyright Information All content included on this site, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of CCSW or its content suppliers and protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement, assembly and/or blatant plagerization) of all content on this site is mostly the exclusive property of CCSW and may be protected by U.S. and international copyright laws. All software used on this site is the property of CCSW or its software suppliers. The content and software on this site may be used as a shopping, selling, and e-card resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this site is strictly prohibited. But we all know that by just saying this, doesn't mean it won't (or doesn't) happen, so we're fully prepared to instruct our lawyers to fire off cease and desist letters at our discretion. CCSW maintains this Site for your personal entertainment, information, education, and possibly purchasing. Please feel free to browse the Site. You may download material displayed on the Site for noncommercial, personal use only provided you also retain all copyright and other proprietary notices contained on the materials. You may not, however, distribute, modify, transmit, reuse, repost, or use the content of the Site for public or commercial purposes, including the text, images, audio, and video without my written permission. Trademark Information The trademarks, logos, and service marks (collectively the "Trademarks") displayed on the Site are registered and unregistered Trademarks of CCSS and others. Nothing contained on the Site should be construed as granting, by implication or otherwise, any license or right to use any Trademark displayed on the Site without the written permission of CCSW or such third party that may own the Trademarks displayed on the Site. Your use of the Trademarks displayed on the Site, or any other content on the Site, except as provided in these Terms and Conditions, is strictly prohibited. You are also advised that CCSW will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution, sending nasty letters from our lawyers and even personal visits from our 'friends'. Returns, Credit/Debit card policies, Terms and Conditions, other stuff I add at random. Returns: Our online store policies differ from our physical store. Please read carefully. Before use, please examine your merchandise carefully
for any
shipping inaccuracies or manufacturing defects. We
will attempt to replace any such merchandise within 30 days of the invoice date
or
they will not be accepted. All returns must be in unused, new condition
and its original packaging must be included and intact. SALE, CLEARANCE AND CUSTOM ITEMS MAY NOT BE RETURNED OR EXCHANGED. NO EXCEPTIONS. All
returns are subject to approval before refunds or
exchanges will be made. All returns are the responsibility of the
customer; therefore, please send your package via a prepaid, traceable
and insured method to help guarantee a safe, documented delivery to: Circle City Swimwear Please allow 3 weeks for your exchanged item(s) to be shipped to you. Per our credit card processor, please allow two billing cycles for a credit to appear on your credit card statement for item(s) returned. If possible, any credits issued will be processed in the same manner in which the purchase was made (i.e., a purchase that was put on a credit card will be credited to that same card number). If not, a company check or a CCSW Gift Card will be issued to the original purchaser, sent to the original shipping address. We WILL NOT honor online prices in-store. With such a razor-thin profit margin on many products, the dollar or less savings online reflects the lower overhead costs in running the online store. Additionally, this price difference helps defray the cost of shipping, while staying competitive with other (larger) online entities. And seriously, if you're going to order something online (and get the internet price!), then choose "Pick it Up" in the shipping options, and THEN come in to our store and complain about not being able to get the online price of other items, we reserve the right to add a $2 'handling' charge to your order, on the spot, no questions asked. Use of Credit and Debit Cards: We utilize industry standard encryption regarding your personal information, including credit and debit card numbers, in partnership with VeriSign and their now parent company PayPal. Fraudulent use of credit/debit cards will be reported and prosecuted to the fullest extend of the law. We will never email you asking for your personal or credit/debit card information. See the definition of phishing (external site). Speaking of credit and debit cards, we have in place a
system
that will not charge your card until we ship your order. There
will be a 'hold' on the amount, reducing your available credit,
but not actually charging for the money until we ship. This
allows us to adjust the amount in the case of out-of-stock items,
shipping adjustments, pirate attacks, etc. If in the unlikely situation we cannot fulfill your
order to your satisfaction, our crack team of internet commerce specialists
(i.e. Me) will void the transaction. Shipping, Packaging and My Way: In-stock
orders are definitely shipped the Monday, Wednesday or Friday after you
order. Sometimes they are shipped Tuesday, Thursday or Saturday,
depending on the level of busyness or bored-ness of our retail staff
that usually don't deal with the online store. They are neither
required nor expected to ship on a regular basis. National and
school holidays, personal holidays and natural environmental factors
will change this on a pretty consistent schedule. Unless you
specify overnight or second-day air through your order or in a
separate, specific email requesting and explaining your absolute need
for something to shipped quicker, we try to ship within 24-36 real
hours after you place an order.
Terms and Conditions: 4a. Speaking of images, we cannot be held responsible for color
differences between what you see online on your monitor and what the
product actually looks like In Real Life (IRL). With the literally
hundreds of different monitors at one's disposal, the different
lighting available when I take the picture, or the quality of images I
borrow from our vendors, any images used on the site are most likely of poor quality
and the color could be off by several shades. One manufacturer's
"kumquat" could be anothers "sunny orange", which might be your "plain
orange".
|
|||||||
